Data deletion
You can ask us to delete your data at any time. This page explains how, what we delete and what the law requires us to keep.
How to ask
- From your account: Dashboard → Privacy and my data → Request deletion. You receive a confirmation code.
- By email: write to support@bazsocial.com from the email address of your account, with the subject "Delete my data".
- Facebook or Instagram: if you connected a Facebook or Instagram account to BazSocial.com, you can remove our app in Facebook → Settings and privacy → Settings → Apps and websites (or Instagram → Settings → Apps and websites) and choose to send a deletion request. Meta then notifies us automatically and we delete the data we received from Meta at once; you get a confirmation code and a status page.
What we delete
- Connections to platform accounts and their access tokens.
- Your Telegram link, TradingView username and MT5 account in your memberships.
- Your name, email, username and mobile number; the account is closed and can no longer be used.
- Hashed identifiers in advertising conversion records.
What we keep
UAE law requires us to keep commercial and financial records for 5 years: payments, invoices, wallet history and orders. We keep them without your personal details. If your wallet has a balance from your own payments, we refund it to you before completing the deletion.
How long it takes
We complete account deletion requests within 30 days and email you when done (before the email is deleted). Meta callback requests are completed immediately for the data we received from Meta. You can follow any request with its code at https://bazsocial.com/data-deletion/your-code.
Callback for Meta (technical)
Data Deletion Request Callback URL: https://bazsocial.com/meta/data-deletion (signed request verified with the app secret). Data deletion instructions URL: https://bazsocial.com/legal/data-deletion.