Terms of service
These terms apply when you use BazSocial.com and its services. By creating an account or paying, you accept them. Nothing in this policy limits your rights under UAE law, including Federal Law No. 15 of 2020 on Consumer Protection and Federal Decree-Law No. 14 of 2023 on Trading by Modern Technological Means. Where this policy and the law differ, the law applies.
1. Who we are
BazSocial.com is operated by BIL BAZ FOR SOCIAL MEDIA APPLICATIONS DEVELOPMENT & MANAGEMENT, a business licensed in Dubai, United Arab Emirates (trade licence 1191581, Dubai Department of Economy and Tourism). Contact: support@bazsocial.com, WhatsApp, or a support ticket in your dashboard. "We" and "BAZ" mean this business.
2. What we offer
- BAZ Trading: digital memberships for a fixed period — BAZ Sniper (an invite-only TradingView indicator), BAZ Bridge Connector (software that sends TradingView alerts to MetaTrader 5) and BAZ Gold Signals (a private Telegram channel). These are tools and information, not investment advice. See the trading risk warning.
- BAZ Agency: social media marketing services (for example views, likes, saves, shares, comments you write, followers) delivered by third-party providers to a public link you give, paid from a prepaid wallet.
- Bil Baz: advertising and creator campaigns with Bil Baz, featured deals and affiliate links. See the affiliate disclosure.
3. Your account
- You must be at least 18 and able to enter a binding contract. One person or business per account.
- Keep your password secret and use a strong one. We never ask for your password, card number or one-time codes by email, WhatsApp or phone, and we never ask for the password of any social media account.
- Give accurate details. You are responsible for activity under your account. Tell us at once if you think someone else has used it.
- Existing BazSocial.com customers keep their login, balance and order history on the new platform.
4. Prices and payment
- Prices are in US dollars. Before you pay we show the price, any payment fee and the total; no other fee is added.
- Payment methods: cards and Apple Pay through Stripe (where supported by your device, browser and our Stripe account), PayPal and Heleket, depending on the product. The payment provider processes your payment details; we do not receive or store card numbers.
- A purchase is confirmed only when the payment provider confirms it to us. You receive a confirmation and an electronic invoice in Arabic and English in your dashboard.
- Promotional plans are available only until the end time shown.
5. BAZ Agency wallet and orders
- Top-ups are from $10 to $2,000 each. The wallet can be used for BAZ Agency services. It cannot be transferred to another account.
- You order by choosing a service, entering a public link and a quantity. The charge is shown before you confirm and is taken from your wallet.
- Services are delivered by third-party providers. Each service is offered only after a test order was delivered within 24 hours. We describe services from the provider's stated terms. We do not promise organic growth, specific accounts, a particular engagement rate, or permanent delivery where a service shows no refill period.
- You must have the right to promote the content you link to, and it must be lawful. Do not order for content that is illegal, misleading, hateful, sexual, related to minors, or that infringes someone else's rights. We may refuse or cancel such orders and refund them.
- Platforms such as Instagram, TikTok, YouTube, X, Snapchat, Facebook and Telegram have their own rules on paid or artificial engagement and may remove it or restrict an account. You decide whether to order and are responsible for following those rules. Delivered engagement is promotional and must not be presented as organic audience interest.
- Refunds and remedies are set out in the refund and cancellation policy.
6. Memberships
Periods, renewals, upgrades and cancellations are set out in the subscription and renewal terms. Access to a trading membership is granted within 24 hours after successful payment verification. We never ask for your social media or broker passwords.
7. Acceptable use
Do not misuse the site: no attempts to break in, overload or scrape it, no fraud or chargeback abuse, no reselling of access to trading tools, no sharing of the VIP channel content or invitation links, and no use that breaks UAE law. We may suspend an account that breaks these terms after telling you why, except where the law or security requires immediate action. The unused part of a recent top-up remains refundable as the refund policy sets out, and the balance remains yours to use for services.
8. Intellectual property
The site, the BAZ names, the BAZ Sniper indicator, the Bridge Connector software and the signals are ours or our licensors'. A membership gives you a personal, non-transferable right to use them during the period you paid for.
9. Liability
- We provide the services with reasonable care and skill, as described. Where something on our side goes wrong you have the remedies in the refund policy and under the law.
- We are not responsible for trading losses, for platform decisions (such as removed engagement or account restrictions), or for third-party services we do not control (brokers, TradingView, MetaTrader, Telegram, payment providers), except where the law makes us responsible.
- Nothing in these terms excludes or limits a liability that UAE law does not allow to be excluded or limited, including your right to fair compensation.
10. Privacy
How we use personal data is described in the privacy policy and the cookies policy.
11. Complaints
Open a support ticket; every ticket has a number and a visible status. We acknowledge it within 2 business days and give you an answer within 5 business days. If you are not satisfied, you can contact the consumer protection department of the UAE Ministry of Economy and Tourism (moet.gov.ae).
12. Changes
We may update these terms. The version in force when you pay applies to that purchase. We tell you about material changes before they apply to you; you can close your account if you do not accept them.
13. Law and courts
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have jurisdiction, without affecting any right you have to bring a claim where you live.